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I get around 2 emaila a day thanking me for providing a great personal service, really nice to hear from nice people. pic.twitter.com/2Va9q8aOKa

— Colin stevens (@ColStevens) March 3, 2015

That was the self congratulatory tweet sent out yesterday morning by Better Bathrooms CEO Colin Stevens, showcasing to the world the excellent customer service his firm offers. Another happy customer. Well not quite. A row soon started in the comments between Mr Stevens and a different customer

@ColStevens it’s a shame you don’t publicly recognise the shambolic service you deliver either @TheRealKes — Alex Mumford (@Mumford6) March 4, 2015

A slanging match begins between Better Bathrooms’ co-founders and unhappy customer, leading customer service guru Stevens to tweet…

Everyone meet Unsuccessful loser of the weak @Mumford6 who is also talking #bollocks :)))

— Colin stevens (@ColStevens) March 4, 2015

Then the complaints started rolling in….

@Mumford6 @ColStevens @therealkes pic.twitter.com/IpeDYRng5o — The Real Kes (@wroenaldinho) March 4, 2015

@Mumford6 @ColStevens @therealkes @BetterBathrooms pic.twitter.com/M7dSHJ8bBQ

— The Real Kes (@wroenaldinho) March 4, 2015

@Mumford6 @ColStevens @therealkes @BetterBathrooms pic.twitter.com/RtWhEMJ9yI — The Real Kes (@wroenaldinho) March 4, 2015

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